Shipping policy

CroSkylink Shipping & Return Policy

Shipping

  • Orders ship within 2–4 weeks after payment confirmation.

  • Production lead times vary for custom-engineered solutions.

  • Tracking information will be emailed upon dispatch.

Returns & Refunds

  1. Custom/Bespoke Products

    • Non-Returnable: Made-to-order items cannot be returned or refunded unless defective.

  2. Defective Items

    • Report quality issues within 7 days of delivery.

    • Provide photo/video evidence to info@croskylink.com.

    • Approved claims receive free replacement (no refunds)

No returns accepted after 30 days from delivery.